Job Summary
The Social Services Secretary is a supporting role to Social Services in assigning social services patients, reviewing consultations, assessing needs, developing service plans, and connecting patients with providers and resources while maintaining the existence of the social service program designed to meet the individual physical, mental, and psychosocial needs of the patients. Meets the State and Federal regulations and standards of the healthcare delivery established by Oroville Hospital.
Duties
1. Completes social service history, discharge plan, and development of interdisciplinary care plans designed to meet the bio-psychosocial needs of patients.
2. Identification of needs and coordination of services so that bio-psychosocial needs of each patients are met.
3. Assisting patients and responsible parties in location and using financial, legal, mental health, and other community resources.
4. Provide individual, group, and family services focused on the maintenance or enhancement of the patient’s bio-psychosocial functioning and understanding of their health status.
5. Coordinate and/or provide health and mental health social work services to patients to assist with attaining or maintaining the highest practical mental and psychosocial well-being, while helping patients who display mental or psychosocial difficulty receive appropriate treatment and services.
6. Provide resource support to staff participating in behavioral interventions for patients.
7. Coordinating safe discharge planning and follow–up services in coordination with interdisciplinary team.
8. Other duties as assigned and appropriate to the position.
Organizational Expectations
• Provides a positive and professional representation of the organization
• Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention
• Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience
• Adheres to infection-control policies and protocols
• Participates in ongoing quality improvement activities
• Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards
• Complies with organizational and regulatory policies for handling confidential patient information
• Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization
• Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements
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