Job Description
Healthcare Advocate Representative 7070 #11200
Job #:
11200
Job Category:
Clinics - Outpatient
Job Type:
Full Time
Shift Type:
Variable
Facility:
Department:
Clinic Management
Pay Range:
$18.30/hr. - $24.60/hr.
Open Date:
04.09.24
Close Date:
Qualifications:
- High School graduate or its equivalency
- Ability to multi- task and prioritize work
- Demonstrates superior customer service skills
- Must possess basic computer skills, such as Microsoft Excel and Word
Job Details:
Start Date:
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Open Until Filled. Opportunity for incentive pay based on performance.
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Qualifications:
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- High School graduate or its equivalency
- Prior experience in healthcare field preferred
- Previous telecommunication experience preferred
- Must possess basic computer skills, such as Microsoft Excel and Word
- Ability to multi- task and prioritize work
- Demonstrates superior customer service skills
- Bilingual preferred
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Duties &
Responsibilities:
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Job Summary
The Healthcare Advocate Representative will serve as a member of the healthcare team by assisting patients and providers in scheduling incoming specialty referrals.
Duties
- Call and Schedule patients with appropriate specialty from predefined assigned data base
- Track completion of referrals with appropriate documentation
- Coordinate specific needs for imaging/labs/testing by specialty
- Assemble information concerning patient’s clinical background and referral needs
- Provide appropriate clinical information to specialist
- Contact insurance companies to ensure prior authorization requirements are met
- Performs all duties in an independent manner with little or no need for direct supervision
- Complies with personnel policies and hospital safety policies
- Ability to establish and maintain effective working relationships with staff, patients and the public.
- Performs other duties as assigned
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Other Info:
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Lifting Requirements: Sedentary, generally lifting objects not more than 25 Ibs. and/or carrying objects weighing 10 Ibs.
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Job Posted:
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04/09/2024
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Contact Name:
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Human Resources
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Contact Phone:
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530.712.2137
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Contact Email:
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hrrecruiting@orohosp.com
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