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Duties &
Responsibilities:
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Job Summary
Phlebotomist works under the direct supervision of the Chief Medical Technologist, takes direction from the Lab Office Supervisor for specimen collection and delivery of reports.
Duties
- Always identifies correct in-patients of all ages by comparing name and medical record number on requisition with name and medical record number on the patients wristband before a procedure is performed
- Always identifies correct out-patients of all ages by requesting the patient (or guardian) to state his / her full name and comparing that with the name on the requisition
- Consistently draws blood properly using established laboratory procedures ( i.e., proper patient identification, proper tube selection, etc.); rarely fails to obtain a blood sample on the first attempt
- Always verifies and collects proper samples required for specific tests
- Always initials, dates and records time blood, urine or culture collected on all laboratory requisition forms
- Always accurately labels specimens (patient’s name, medical record number, initials date and time collected)
- Correctly logs all patient and specimen collection records in the respective Phlebotomy Log (i.e., for IP, ER, OP, Olive.)
- Maintains awareness of timed specimen’s collection and their importance and attempts to collect these specimens at appropriate time (i.e., Glucose, Isoenzymes, Drugs, Blood Cultures, Hemograms, etc.)
- Properly instructs out-patients of all ages, in the correct way to collect urine specimens (i.e., for C&S, GTT’s, etc.)
- Correctly processes all lab requisitions, forms, and specimens for routine and reference tests
- Consistently completes duties neatly, accurately and in a timely manner
- Performs all procedures in a professional manner
- Enforces and follows all laboratory safety rules and reports any possible hazards to the Chief Medical Technologist
- Shares appropriate communication with other laboratory personnel involving difficult Venipuncture, timed specimens, etc.
- Keeps the Phlebotomy areas neat, clean and well stocked with supplies
- Keeps blood drawing trays neat, clean and well supplies
- Maintains an adequate supply of specimen collection equipment, (i.e., routine, special test and reference test needs)
- Correctly processes all incoming laboratory supplies
- Maintains an adequate supply of clean glassware used in the laboratory
- Is attentive to and follows hospital policy with regard to “Universal Precautions”
- Consistently completes routine blood draws within 10 minutes
- Processes all laboratory test requisitions and specimens quickly, efficiently and appropriately
- Assists other laboratory personnel as workload permits without being requested to do so
- Consistently determines proper priorities when organizing daily tasks and is able to adjust schedule in view of STAT’s, out-patients and time draws
- Organizes work for effective utilization of time
- Refers to appropriate policy and procedure manuals as necessary and communicates with reference labs for proper specimen requirements
- Utilizes supplies equipment in a non-wasteful manner
- Readily assists other laboratory personnel when requested
- Takes direction from the Lab Office Supervisor for specimen collection and deliver of patient reports
- Accepts responsibility for and becomes available to work a different shift when workload and / or other conditions warrant
- Can perform all tasks assigned to the Phlebotomist
- Responds to changes in work schedules as necessary or as requested
- Accepts responsibility for and becomes available to work a different work shift when workload and / or other conditions warrant
- Greets patients in a courteous manner, responds to patients with empathy and positive interpersonal skills
- Continuously works at establishing a good rapport and cooperative working relationship with all co-workers
- Inspires confidence from patients and visitors by performing and communicating in a professional manner at all times
- Recognizes and is able to effectively function within the Laboratory and Hospital organizational structure
- Seeks assistance when necessary from the Chief Medical Technologist in solving technical or personnel problems
- Shows ability to handle unexpected situations and is able to exercise independent thought and actions when necessary
- Demonstrates competence in all procedures required of a phlebotomist in accordance with institutional policies; with particular emphasis on blood samples, blood cultures, referral tests and specimen requirements
- Assists in orientation of new staff members as requested
- Knows what tubes are required for various tests, what handling is necessary for each and how to find out when it is not known
- Can be counted on to carry out instructions and fulfill job responsibilities
- Reports to work as scheduled
- Is neat in appearance, always observing the dress code as established
- Always wears lab coat (or approved apron / gown) and name tag
- Speech and conversation are of a quality acceptable to hospital code (confidentiality)
- Demonstrates loyalty and teamwork both in the laboratory and interdepartmentally
- Performs other duties as assigned
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