Job Description

PBX Operator 8470 #11647
Job #:  11647
Job Category:  Patient Access
Job Type:  Per Diem
Shift Type:  Variable
Facility: 
Department:  Communications
Pay Range:  $19.73/hr. - $26.51/hr.
Open Date:  04.10.24
Close Date: 
Qualifications: 

High Shool Diploma of Graduation or equivalent required.

Job Details: 

Start Date: 

Open Until Filled.

Qualifications: 

  • High School graduate or equivalent
  • Ability to hear well and speak clearly
  • Previous switchboard experience preferred
  • Pleasant telephone voice and manner required
  • Ability to assess situations and to route calls to appropriate department
  • Ability to work efficiently without direct supervision
  • Ability to maintain composure when faced with difficult situations
  • Manual dexterity needed to manipulate keys on switchboard

Duties & 
Responsibilities: 

Job Summary

The PBX Operator is responsible for the operation of the switchboard: answering incoming calls and routing to proper department.

Duties

  • Places outgoing calls for employee which requires operator assistance, records such calls, answers questions regarding patient condition according to established procedure
  • Informs telephone company of equipment malfunction
  • Answers “code phone” and pages appropriate information
  • Keeps track of petty cash transactions and balancing of cash drawer
  • Answers questions, direct visitors to patient rooms, etc.
  • Responsible for remaining aware of disaster plan and procedure to follow in the event of a drill or an actual disaster occurs
  • May enter data on records
  • May clear files at designated intervals under the direction of a supervisor
  • Assist in personnel training
  • Performs other duties as assigned

Other Info: 

Lifting requirements: Sedentary- generally lifting not more than 10 lbs. maximum and occasionally lifting and/or carrying such articles as ledgers, files and small items.

Job P​osted:

04/10/2024

Contact Name: 

Human Resources

Contact Phone: 

530.712.2137

Contact Email: 

hrrecruiting@orohosp.com

 

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