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Qualifications:
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- High School Diploma or equivalent
- Bachelor’s Degree in Business Administration, Health Care Management, or related field preferred
- Minimum of two (2) years of work experience in Administrative Assistant position or related position preferred.
- Healthcare experience preferred
- Effective communication skills, both verbal and written
- Possess and maintains proficiency in computer software skills to include Word, Outlook, Excel, Access, PowerPoint and ability to learn other software as needed
- Effective problem-solving skills
- Ability to maintain confidentiality
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Duties &
Responsibilities:
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Job Summary
The Administrative Assistant carries through to completion, specific work projects assigned relative to the operation of the Outpatient Clinics or specific patient services.
Duties
- Assembles data relative to various phases of clinic activities. Develops more effective systems of handling clerical details; effectively communicates pertinent information in a timely manner, prioritizes requests and tasks, prepares statistical and other special reports to complete work assignments
- Acts as the main contact for the department; handling all phone calls and screening visitors. Assists in daily clinic operations by scheduling appointments, troubleshooting issues, ordering supplies and provides assistance whenever needed
- Schedules meetings, interviews, conferences and assists in special events
- Assists department managers and employees regarding hospital and departmental regulations, procedures and policies, as well as special programs
- Performs other duties as assigned
Organizational Expectations
- Provides a positive and professional representation of the organization
- Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention
- Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience
- Adheres to infection-control policies and protocols
- Participates in ongoing quality improvement activities
- Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards
- Complies with organizational and regulatory policies for handling confidential patient information
- Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization
- Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements
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