Job Description

• High School Diploma or Equivalent

Start Date:

Open Until Filled.

Qualifications:

• High School Diploma or Equivalent
• 10 key touch adding machine skills
• Keyboarding skills for computer input
• Good communication skills
• Knowledge of billing requirements and reimbursement methods

Duties & Responsibilities:

Job Summary

The Lead Patient Account representative is responsible for providing comprehensive patient accounting services to all patients and serving as a resource to the account representative staff. All communications are conducted in a manner consistent with positive patient relations, yet prompt and accurate reimbursement.

Duties

• Performs financial counseling, collection, follow-up and billing of patient accounts
• Continue education in rules and regulations governing the resolution of an account
• Ensures that goals and objectives established in conjunction with the collection manager are attained
• Files and reports selected information associated with the daily activity of account recover/resolution
• Assures goals and objectives are set in conjunction with the collection manager and are met of exceeded
• Assures that Account recover is high and bad debt is low
• Makes sure there is minimal levels of absence and/or tardiness
• Assures that problem situations are resolved appropriately
• Makes sure that the collection manager is informed of any unusual and significant issues that may impact timely collection
• Performs other duties as assigned

Qualifications

• High School Diploma or Equivalent
• 10 key touch adding machine skills
• Keyboarding skills for computer input
• Good communication skills
• Knowledge of billing requirements and reimbursement methods

Other Info:

Functional Demands:

Sedentary- Generally lifting not more than 10 lbs maximum and occasionally lifting and/or carrying such articles as ledgers, files and small items.

Job Posted:

09/04/2026

Contact Name:

Human Resources

Contact Phone:

530.712.2137

Contact Email:

hrrecruiting@orohosp.com