Lab Office Supervisor 8 Hr. #14193
Director of Laboratory
Job Summary
Administers and coordinates the laboratory office within the framework of the established policies, performs tasks in a safe manner and in accordance with the safety and health programs, assists in training and maintenance of a safe workplace for employees.
Duties
- Accurately and efficiently processes anatomical and clinical lab test reports and distributes for routing to various locations
- Receives phone orders for lab tests from physicians, nurses, unit clerks and convalescent homes
- As phone orders are received they are prioritized according to need (STAT, ASAP, routine) and efficiently routed to the phlebotomy team, outpatient registration clerks, lab aides or client services
- Follows all laboratory safety rules and reports any possible hazards to the lab manager
- Files and retrieves lab copies of patient test reports in cabinet files and/or in computer
- Phone results of patient tests to physicians, nurses or unit clerk as required or requested by the Lab Technologist as urgency dictates
- Keeps the Lab Manager informed about malfunctioning of any office equipment
- Verifies inventories and prepares orders for certain lab supplies as directed by the Lab Manager
- Delivers laboratory and radiology reports to physicians offices as least twice daily
- Picks up laboratory specimens at physician’s office as least twice daily
- Prepares and mails lab reports to out-of-town physicians
- Maintains current address files physicians, hospitals, health care institutions, and lab, etc..
- Prepares spreadsheet for Administrative Lab Director with regards to possible new clients and/or new reference laboratories
- Researches the financial possibilities and ways to increase revenue and reports them to the Administrative Lab Director
- Maintains a working relationship with Lab Billing department and registration
- Updates cancer case log and routes reports to Medical Records Department
- Prints pending log frequently and faxes/phones results as needed according to priority i.e. STAT, ASAP, PHONE, and files accordingly
- Routes pertinent microbiology and serology reports to Infection Control Nurse
- Is familiar with the Lab billing process
- Demonstrates the ability to handle numerous incoming calls
- Familiarity with sources of information about laboratory testing procedures/policies for the various areas within the Lab
- Operates all office machines
- Types laboratory requisitions when required
- Assists phlebotomist when necessary
- Supervises the daily operations of the lab office staff
- Completes annual evaluation for lab office staff
- Performs other duties as requested by Lab Manager
Qualifications
1. High school diploma or equivalent is preferred
2. Must have basic clerical skills, such as: typing/Word Processing, filing, medical terminology, and be computer literate
3. Previous Lab experience and/or medical background preferred
4. Two years of Supervisory experience or Leadership experience preferred
Lifting Requirements
Medium – generally not lifting more than 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs.